Lost passport and embassy help

What we do

If your passport is lost or stolen, we help you deal with the police, your embassy and immigration, and keep things moving so you can get back on track. Issuing a new passport remains your embassy's decision.

Embassy fees and any travel are paid separately.

How it works

1. Tell us what you needOn WhatsApp, LINE, a call, or over a coffee at our café. The first chat is free, with no obligation.
2. We agree it with youYou know what we will do and what it costs before we start. Nothing is charged until you agree.
3. We handle it and keep you informedOne named person, in English and Thai.

Questions people ask

Will you get me a new passport?

No. Issuing a new passport remains your embassy's decision. We help you deal with the police, your embassy and immigration.

What costs are extra?

Embassy fees and any travel are paid separately.

Do members pay less?

Yes. Membership is £5 a month and takes 10% off every service on our list. The discount is on our fee: government and other third-party costs are passed on at cost, with no markup. We are taking names for the founding list, and nothing is charged yet.